Special instructions for shipping abroad:

For deliveries to non-EU countries, customs duties, taxes and fees may apply, which are not included in the total price shown.

Shipping

General shipping information 

We are pleased about your order in our online shop. So that you are always well informed about the current status of your order, you can view all important information about the shipment of your goods below.

Shipping within Germany

We ship free of charge from an order value of 50,00 € within Germany. Please note the delivery time of the desired product when placing your order. We ship orders of goods in stock with receipt until 14:00 clock usually on the same day. The dispatch takes place with DHL DPD or UPS. 

After shipping your goods, you will receive a shipping confirmation with a tracking link and the shipment number. You are therefore always up to date on the whereabouts of your shipment. Average time to delivery is usually 1-3 business days.

If there is a delay in delivery, please first check the current status of your shipment using the tracking link. The parcel may have been left with a neighbour and you have not received a message about this.
If, contrary to expectations, the parcel cannot be located, please contact us. We will then immediately take care of the whereabouts of the parcel and submit an enquiry request.

Shipment abroad

We are also happy to ship your goods to a delivery address abroad. The respective shipping costs, please refer to the following shipping cost table. These are calculated for Non EU and overseas after a small package. Please note that the costs for destinations outside of Europe are calculated/indicated with a package size. For larger parcels we will let you know the exact shipping cost before shipping and you can decide if you want to keep the order.

Overview shipping costs in €